TERMS & CONDITIONS
We always aim to give a excellent service. If you have any suggestions or comments please email us.
Steve Brown (classicmotorcyclemanuals)
5 Quarry Lane
0191 435 4122
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Paypal (no cost to the buyer) or Visa and Mastercard using paypal even if you have a paypal account. You do not need a Paypal account to pay by visa or mastercard but need to wait until we send you a payment request by e mail.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping to the UK is Free.
To overseas customers shipping is at cost by Royal Mail or by Courier if a parcel is over 2kg. I will always combine shipping and re4duce costs if possible, It best to contact me in advance of ordering.
We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 9 days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
No VAT is Charged on Books and Manuals
We guarantee your satisfaction. We will always offer you the choice of an exchange or refund if your product develops a fault within 60 days of delivery. To receive a refund the product must be in otherwise "as new" condition(or as received condition in the case of used items) and complete. If possible, please return the product in its original packaging.
'Steve Brown' does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment (ie. To Royal Mail or other Couriers) In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm